Symptom
The documents present in "Maintain Onboarding and Offboarding Templates" are not open for visualization.
In maintain Onboarding and Offboarding templates the documents are not able to be visualized.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
In maintain Onboarding and Offboarding template the documents are not being able to be visualized.
- Login to External Candidate
- Click on tile "Complete your e-signature" under the "Your Onboarding Checklist" section
- Under "Complete e-Signature", click on any forms". The PDF is not rendering.
Cause
File size is greater than 5Mb.
Resolution
Product Engineering is investigating a solution.
Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.
Workaround:
- Access the form from the notification shell bar and proceed to further onboarding steps
See Also
- SAP SuccessFactors Product Release & Road Map Information
- SAP SuccessFactors Patches Knowledge Base
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
document management, e-signature, document, template, onboarding , KBA , LOD-SF-OBX-DOC , Generation of Documents using PFS , Bug Filed