Symptom
- When opening app Customer returns overview in S4HANA Cloud system(S4HC), there is always a warning message: We found an issue with the story. Please save the story and reopen it to proceed. Note: If the problem persists, refer to the SAP Note: 3119655
- Customer returns overview is an embedded story in S4HC and developed by SAP, not customer.
- This warning happens only for two stories: 1)Customer returns overview; 2)Order to Cash Dashboard.
Environment
- SAP S/4HANA CLOUD 2402
- Manage KPIs and Reports
- SAP Analytics Cloud(SAC) 2024.8.1
- SAP Analytics Cloud embedded edition
Reproducing the Issue
- login S4HC url.
- Go to Manage KPIs and reports, and select Stories.
- Click one of the story and go to configuration, the warning appear with the open of the story.
- We found an issue with the story. Please save the story and reopen it to proceed. Note: If the problem persists, refer to the SAP Note: 3119655
Cause
- This warning message will not be shown once the story is taken to edit view, save and republish it. Since these are SAP owned stories, specific Story owners in S4HANA team should be requested to do this activity.
- The fix will be provided in SAP S/4HANA CLOUD 2408 edition.
Resolution
The fix will be provided in SAP S/4HANA CLOUD 2408 edition.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- Need More Help? Contact Support or visit the solution finder today!
Keywords
SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, S4HC, S4HANA Cloud, Manage KPIs and reports. , KBA , LOD-ANA-OEM , Embedded usage of SAP Analytics Cloud , CA-GTF-SB-S4H-SAC , SAP S4H embedded SAC UI integration , SD-ANA-2CL , Analytics (Public Cloud) , Problem
Product
SAP Analytics Cloud all versions ; SAP S/4HANA Cloud Public Edition 2402