SAP Knowledge Base Article - Public

3459793 - Unable to access "Default Settings for User" in app My Purchase Requisitions

Symptom

When accessing the "Default Settings for User" in My Purchase Requisitions app, the system always show loading and unable to successfully access it.

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Open App My Purchase Requisitions.
  2. Click User Profile.
  3. Click "Default Settings for User".
  4. The system always show loading, the error "Enter valid user details" can be seen in the browser logs.

Cause

There is no Work Agreement for this user.

Resolution

Please make sure that the user has Work Agreement.

  1. Open App Manage Workforce.
  2. Maintain Work Agreement for this user.

Keywords

Valid user, My Purchase Requisitions, F1639A, Default Settings for User, Manage Workforce, Work Agreement, loading , KBA , MM-FIO-PUR-REQ-SSP , Fiori UI for Self Service Procurement , Problem

Product

SAP S/4HANA Cloud Public Edition 2402