SAP Knowledge Base Article - Preview

3459794 - Analysis Office reports cannot be opened after upgrade with the error message: The launcher returned an error. Check logfile of the add-in

Symptom

  • Analysis reports not launching with error message "The launcher returned an error. Check logfile of the add-in"
  • While opening reports directly from AO to Webservice is giving error message "Error while checking availability of SAP Business objects BI platform system"
  • Error message in the logs "Cause of exception: GetServerInfo exception (Error: WSE 99999)CauseMessage: Could not establish trust relationship for the SSL/TLS secure channel with authority"
  • The environment has SSL configured


Read more...

Environment

  • SAP BusinessObjects Business Intelligence Platform 4.3

 

 

Product

SAP BusinessObjects Business Intelligence platform 4.3

Keywords

SSL, transport, analysis office, AO, BIP, BOE, BOBJ, BI, deploy, dswsbobje, webapp, web application, upgrade, update, install , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , BI-RA-AO-BIP , AO Precalculation, Scheduling and AO InfoOb... , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.