SAP Knowledge Base Article - Public

3459889 - When click the Performance tab on the homepage, the page reloads - 1H 2024

Symptom

When click the Performance tab on the homepage, if user doesn't have form in inbox folder, the page reloads and does not navigate to performance inbox after the 1H 2024 preview release.

Environment

  • SAP SuccessFactors Performance Management
  • SAP SuccessFactors 360 Reviews

Reproducing the Issue

  1. Enable latest version of my forms in Performance Management Feature Settings.
  2. Log in as a user who doesn't have form in inbox folder.
  3. Click Performance Tab in homepage.
  4. The page reloads, and does not navigate to performance inbox.

Cause

This is a Known Issue.

Resolution

The fix for this issue is planned to be deployed with the patch b2405p[5]. For patch timelines, please review SAP SuccessFactors Patches Knowledge Base.

Workaround

  1. Please go to Performance Management Feature Settings tool, turn on 'Enable Performance Management Access Permission' and click 'Save'.
  2. Then add Performance Management Access (under User Permission>Performance tab) in RBP for users and refresh RBP in provisioning.
  3. Users will need to log off and then log in again. After doing this, they should be able to access the Performance Management as usual. 

See Also

Keywords

KI2405, PMU-22146, reload, sfsf, Performance tab, Enable Performance Management Access, Performance Management Access Permission, latest version of my forms, PTCH-43729,PMU-22240, PTCH-43915
, KBA , LOD-SF-PM-ADM , Admin Center, RBP, Permissions and Settings , LOD-SF-MTR-ADM , Admin Center, RBP, Permissions and Settings , Known Error

Product

SAP SuccessFactors Performance & Goals 2405