SAP Knowledge Base Article - Public

3460149 - Error in Goods Receipt: Recipient not found or Requester not found


You have submitted a project related time entry which has in turn created a Goods and Services Receipt but you are unable to post the goods receipt document.


SAP Business By Design

Reproducing the Issue

  1. Go to Goods and Services Receipts work center
  2. Select view Receipts and Returns view
  3. Select Show by Documents
  4. Search for the respective Goods Receipt document
  5. It is in status "In Preparation"
  6. Select Check
  7. Error: Recipient not found/ Requester not found


The (requester/recipient)employee ID was changed from A(old employee id) to B(new employee id) before the goods receipt document was posted. Hence it has created an inconsistency in backend and system is throwing the error.


Please ensure to post all the relevant documents before making any master data changes.

For current document in error where no further actions can be taken from front end, you can raise an incident to SAP for backend correction.


Recipient not found, Requester not found, goods receipt cannot be posted, goods receipt cancellation document cannot be posted or deleted, GSR cannot be posted, GSR in preparation , KBA , AP-GSP-GSA , Goods and Service Acknowledgement , SRD-SRM-PRO , Purchase Requests and Orders , Problem


SAP Business ByDesign all versions