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SAP Knowledge Base Article - PreviewSymptom
- Assigned to Processor "On Date" into Cases is filled
- Users expectation is that the Assigned to Processor on date is not automatically filled
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Environment
- SAP Service Cloud Version 2 1.0
- SAP Sales Cloud Version 2 1.0
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0
Keywords
Case Creation, assignedToProcessorOn, Timepoint, Behavior, Open Status, Draft State, Assigned to on, date, automatically filled , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , Problem
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