SAP Knowledge Base Article - Public

3460205 - Message “You Are Not Authorized To Change the Data” When No Exist Data Is Searched

Symptom

The business user has "no edit" access rights defined, and even while searching for non-existing data in C4C, they still receive the message, "You are not authorized to change the data."

Environment

SAP Cloud for Customer

Reproducing the Issue

In this scenario, we are using Premise as an example. However, it can be set as the default for other C4C work center views.

  1. Login as "no edit access" business user.
  2. Go to the Utilities work center.
  3. Go to the Premise work center view.
  4. Search for the non-existing Premise ID 123456 (where 123456 means the Premise ID).
  5. Message: ''You are not authorized to change the data''.

The expectation is that the message will no longer be available once no records are maintained in C4C.

Cause

The message "You are not authorized to change the data" is displayed correctly when the business user has "No edit access" in their business role.

Even though there are no data/records maintained in C4C, the message will be prompted because the business user is accessing the work center view. Due to the system's design, access rights are defined at the work center view level.

Resolution

This is the standard behavior of the system.

If you need this functionality urgently you may contact your implementation manager to help with such request or approach directly the SAP Cloud Service Center.

You can find more details about the services offered by Cloud Service Center. You can contact Cloud Service Center as follows:

1. If you are a partner: please use cloudsolutionpartner@sap.com or the Partnerfinder;
2. If you are a customer: please use the little blue box “Contact Us” shown on the very right-hand side of SAP Application Development site , choose “Contact Us”, choose “Services”, choose “SAP Custom Development” and complete the page.

Note: The services of the SAP Cloud Service Center will be charged as packaged services based on fixed prices.

An alternative option may be to check the SAP Customer Influencer Site to submit an idea.

Keywords

Access Rights, C4C, “You Are Not Authorized To Change the Data”, "No edit access", Access Restrictions, Work center view, Business Role. , KBA , LOD-CRM-IND-UTL , Utilities , SRD-CC-IAM , Identity & Access Management , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions