SAP Knowledge Base Article - Public

3460243 - Missing Refer a friend button in ICS after release 1H2024- Recruiting Marketing

Symptom

Refer a friend button is missing for all employees after the preview release when accessing jobs on the Internal Career Site powered by CSB 

Environment

SAP SuccessFactors Recruiting

Reproducing the Issue

  1. Open ICS
  2. Select a jobs which was posted internally and externally
  3. Referral button is missing 

Resolution

We are aware of the issue and are working on resolving it

As a workaround a meta data refresh can be run in admin center followed by a site reload in CSB

  1. Navigate to Admin Center
  2. Perform an OData API Metadata Refresh
  3. Open Manage Career Site Builder
  4. Click on Appearance > Global
  5. Click on Save

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Keywords

KBA , LOD-SF-RMK-ICS , Internal Career Site Builder (CSB, IAS, etc ...) , Problem

Product

SAP SuccessFactors Recruiting all versions