SAP Knowledge Base Article - Public

3460243 - Missing Refer a friend button in ICS after release 1H2024- Recruiting Marketing


Refer a friend button is missing for all employees after the preview release when accessing jobs on the Internal Career Site powered by CSB 


SAP SuccessFactors Recruiting

Reproducing the Issue

  1. Open ICS
  2. Select a jobs which was posted internally and externally
  3. Referral button is missing 


We are aware of the issue and are working on resolving it

As a workaround a meta data refresh can be run in admin center followed by a site reload in CSB

  1. Navigate to Admin Center
  2. Perform an OData API Metadata Refresh
  3. Open Manage Career Site Builder
  4. Click on Appearance > Global
  5. Click on Save

Click on star to bookmark this article in order to receive updates about this issue. For more information about updates from subscribed KBAs, please refer to KBA 2171560 - How to be notified of new or updated SAP Notes or KBAs - SAP for Me.


KBA , LOD-SF-RMK-ICS , Internal Career Site Builder (CSB, IAS, etc ...) , Problem


SAP SuccessFactors Recruiting all versions