SAP Knowledge Base Article - Public

3460245 - "Make question mandatory" not available for Matrix questions in Surveys

Symptom

When creating a new Survey with a "Matrix" question, the option to make the answer mandatory is not available.

Environment

SAP Cloud for Customer

Cause

In the current SAP Cloud for Customer version it is not possible to maintain Matrix questions as mandatory for Surveys. This functionality is not available in the system yet.

Resolution

Please share your request and idea in our Influence Forum.

In every release, we have implemented most of the requests coming via the “SAP Cloud for Customer” Customer Influence while submitted as an idea to meet the needs of the customer use cases based on demand.

This is the channel to approach our Product Management team directly. They will evaluate the feasibility of the request and provide an statement on the possibility of enabling it on a future release. 

Please note that it is not possible for our Support Team to provide you additional information regarding the availability of this feature in a future release.

Keywords

survey, mandatory, matrix, question, answer , KBA , LOD-LE-SUR , Survey , Problem

Product

SAP Cloud for Customer core applications 2402