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3460345 - Getting -10709 error when setting up remote source from SAP HANA Cloud to an on-premise SAP HANA database

Symptom

You are getting error when setting up connection from SAP HANA Cloud (BTP) to SAP HANA Database.

"Error occurred while loading remote source information:
SQL Error: Unable to connect remote soure: [SAP AG][LIBODBCHDBSO][HDBODBC] Communication link failure;-10709 connection failed
(RTE:[89133]Proxy server connect: Network Unreachable
(<IP for HANA Cloud>:<port for HANA Cloud> -> <virtual host in SCC>:<virtual port in SCC>))"


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Environment

  • SAP HANA Cloud
  • SAP Cloud Connector

Product

SAP HANA Cloud 1.0

Keywords

SDA, remote source, remote connection, SCC , KBA , HAN-CLS-HC , HANA Cloud Services HANA Cloud , How To

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