SAP Knowledge Base Article - Public

3460414 - No data can be displayed in charts in Optimized SAC Stories when connecting to Live BW connection with SSO authentication

Symptom

  • No data can be displayed in charts in Optimized SAC Stories when connecting to Live BW connection with SSO authentication
  • Check the design of the chart. Below error displayed with the measure object:
    Invalid Measure 
    The measure is in an invalid state. Please try removing and re-adding the measure.
  • Data can be displayed in table

Environment

  • SAP Analytics Cloud (SAC) 2024.2.21 

Reproducing the Issue

  1. Logon to SAC by SAML SSO.
  2. Open an Optimized Story connected to Live BW connection using SAML SSO authentication.
  3. No data can be displayed in chart. While data can be displayed in table.

Cause

Check if BW notes required in this page is applied to BW backend system: 

https://help.sap.com/docs/SAP_ANALYTICS_CLOUD/00f68c2e08b941f081002fd3691d86a7/65a0e996d2214fd6ab0d77fc27fc58cf.html#backwards-compatibility-guidance-for-using-optimized-story-experience-with-sap-bw

Resolution

The issue is resolved by developer team and applied to tenant.

Keywords

KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0