SAP Knowledge Base Article - Public

3460452 - Draft saved by onboardee is not visible to admin - Onboarding

Symptom

The candidate saved a draft for Personal Data Collection, the Onboarding Admin is unable to see the data saved as draft.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Candidate submits Draft of Personal Data Collection
  2. Onboarding admin goes to Admin Center > Onboarding Dashboard
  3. Search for Onboardee > Actions > New Hire Data
  4. Fields that Onboardee entered during the Personal Data Collection are blank

Cause

Expected behavior.

Resolution

  • From 1H 2023, only you can view the drafts saved by you during the Onboarding data collection process. The access to the saved draft is restricted to the user who creates it.

  • When you revisit your drafts, you can only see the drafts saved by you. Once you submit your review, all the drafts saved, irrespective of who created it, are deleted.

  • For Example: the drafts saved by the Hiring Manager are restricted to the Hiring Manager who creates it. Similarly, drafts saved by the New Hire are restricted to the New Hire who creates it. The Hiring Manager can't view the drafts saved by the New Hire and vice versa.

  • If the Hiring Manager submits the data after review, then all the drafts saved by other users are deleted.

Keywords

Draft, data not visible, blank, PDC, Personal Data Collection, NHDR, New Hire Data Review , KBA , LOD-SF-OBX-DC , Personal Data Collection , Problem

Product

SAP SuccessFactors Onboarding