3460504 - For partially clearing, how to automatically summarize the remained open items

Symptom

After performing a partial clearing, the remained open items are automatically summarized for some users but not for all users in app Clear Outgoing Payments - Manual Clearing.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

In app Clear Outgoing Payments - Manual Clearing, select remained open items from partial clearing to be cleared.

Cause

The option 'Use Invoice Ref.' is not selected in app Edit Options for Journal Entries - My Settings.

Resolution

The behavior is controlled by user-specific option 'Use Invoice Ref.' which can be found in app Edit Options for Journal Entries - My Settings.

See Edit Options for Journal Entries

Keywords

Clear Outgoing Payments - Manual Clearing, automatically summarize, open items, invoice reference, Edit Options for Journal Entries. , KBA , FI-GL-GL-A-2CL , Posting/Clearing (Public Cloud) , FI-FIO-AP-2CL , Fiori UI for Accounts Payable (Public Cloud) , FI-FIO-AP-TRA-2CL , Transaction Apps: Public Cloud , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions