SAP Knowledge Base Article - Public

3460654 - Reset payment media batch in SAP S/4HANA Public Cloud


  • We do not have access to the "BANK_MERGE_RESET/Reset Payment Media" Batch Runs app in the SAP S/4HANA Cloud.
  • What is the remediation or fix functionality for payment batches in SAP S/4HANA Cloud?
  • How can I reset a payment batch in SAP S/4HANA Cloud?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



Reproducing the Issue

  1. The Payment batch is created from App Manage Automatic Payments.
  2. The Approver for the Payment batch has left the organization after the creation of payment batch.
  3. After changing the payment approver still, the old approver is showing on payment batch.
  4. How to fix the payment batch in SAP S/4HANA Cloud.


Reset merge functionality is not planned for future development in cloud solution.


You want to set some Payment Batch to the status "Automatically Rejected" in SAP S/4HANA Cloud.

  1. Configurations changes to fix payment batch errors.

    a.) Configuration SSC-UI 106107 Fix Errors for Payment Batches.
    b.) Read the configuration help on the SSC-UI details page.
    c.) Enable the functionality for "StatusFix" "AutoReject" "Mass Rest and Reversal" "AgentFix"

  2. From business perspective we have now found out, that Payment Batch is not correct, and we want to cancel it without any action. This means we should Reverse and Reject (FBRA) all Payment Items of Payment Batch and then set the whole Payment Batch as "Automatically Rejected" (IBC20).
  3. Go to App Manage Automatic Payments.
  4. Search for Payment Run and drill down to Payment detail.
  5. Click on the Clearing Payment Document and activate more options by clicking on More Links option.
  6. Activate Reset Cleared Items (FBRA) option.
  7. Now click on Clearing Payment Document again and choose option Reset Cleared Items - FBRA.
  8. You will be navigated to the FBRA screen, where you can click on button Reset cleared items.
  9. Give the Reversal Reason.
  10. Press OK.
  11. You can do the same for other Payment Documents.
  12. Finally see the result in app Manage Automatic Payments.
  13. In the App Monitor Payment, the changes are still not visible.
  14. We have already activated remediation (we are calling fix functionality remediation) "Set to Automatically Rejected".


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SAP S/4HANA Cloud all versions


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