SAP Knowledge Base Article - Public

3460855 - Please set one record as primary record error - Onboarding

Symptom

The manager is receiving an error message that says, "Please set one record as the primary record for Emergency Contact" even though we have a Primary Record set to "Yes" in "Review New Hire Data".

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Log in the instance as the admin
  2. Go to Onboarding
  3. Open the task to Review New Hire Data
  4. Try to go past the Emergency Contact and Next 
  5. You will see the error

Cause

 Missed permission

Resolution

To resolve this issue, the 'Complete Data Collection Tasks' permission must be added back to the Admin Role.

Keywords

Onboarding, obx, Permissions, Admin, Role, New, Hire, Data, Error Message, Complete, Data, Collection, Tasks , KBA , LOD-SF-OBX-PDC , Personal Data Collection , Problem

Product

SAP SuccessFactors Onboarding all versions