3460893 - When opening SAP BTP via a custom Platform Identity Provider: "OpenID provider cannot process the request because the configuration is incorrect. Please contact your system administrator."

When accessing the SAP BTP cockpit via a newly configured Platform Identity Provider, the following error appears in the browser:

OpenID provider cannot process the request because the configuration is incorrect. Please contact your system administrator.

In the Identity Authentication tenant's Troubleshooting Logs, the following entry can be seen:

OIDC login failed: Unknown client. Correlation ID: <correlation_id>

state="failed", action="issueJwtToken", objectType="openIdClient", objectId="<object_id>", message="Unable to find client associated with <object_id>.", category="audit.authentication", workflow="openIdConnect"

• SAP Business Technology Platform
• Identity Authentication

custom idp, platform idp, identity provider, openid provider cannot process the request because the configuration is incorrect, oidc login failed: unknown client, unable to find client associated with , KBA , BC-CP-CF-SEC-IAM , UAA, Authentication, Authorization, Trust Mgmnt , Problem