SAP Knowledge Base Article - Public

3461064 - Deleting the attachment in the Manage Pending Hire page is not considered for onSave Job Information business rule for Onboarding 2.0


Deleting an attachment (configured under hire template) on custom MDF section in the Manage Pending Hire -> Onboarding 2.0 page is not considered for onSave Job Information rule.


SAP SuccessFactors Employee Central - Manage Pending Hires

Reproducing the Issue

  1. Navigate to the Manage Pending Hires -> Onboarding -> Sample User.
  2. Remove the attachment and Submit the hire.
  3. onSave Job Information rule is not considering attachment deleted.


It is expected behavior.


  • The current business rule with base object Job Information function in the onboarding process is limited in its ability to access and trigger workflows based on MDF object values.
  • The rule can only read MDF values that are saved in the database, not the pending values in runtime. Therefore, when a user deletes an employee attachment in the hire page and saves it, the deletion has not been saved to the database yet when the onSave rule is executed.
  • As a result, the workflow is still triggered even though the attachment has been deleted. This limitation does not apply to MDF rules, which can trigger actions based on MDF object values in runtime. However, MDF onSave rules cannot trigger a hire workflow.
  • Please raise an enhancement request by following KBA 2090228 on "How to submit an enhancement request" to change the design.

See Also

2090228 - How to submit enhancement ideas for SAP SuccessFactors Products


hire, manage pending hire, onboarding 2.0, attachment, MDF, onSave, rule, job information, data base, delete, template , KBA , LOD-SF-EC-INT-UI , MPH UI & Column Config Tool , LOD-SF-EC , Employee Central , LOD-SF-EC-INT-OBX , Onboarding 2.0 to EC Integration , LOD-SF-EC-INT , Manage Pending Hires (Integration RCM/ ONB/ OBX + UI) , Product Enhancement


SAP SuccessFactors Employee Central 2311