Symptom
The comment provided in the signature comment box by the subject user on the form is not populating into the signature step "read comment" box in Team Overview section.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Performance Management
SAP SuccessFactors 360 Reviews
Reproducing the Issue
- Log into the instance
- Proxy with manager who has access to Team Overview
- Go to Performance Inbox
- Open Team Overview
- Go to that section and find a form on which a rejection comment has been provided by user
- Click on "read comment"
- Face situation in which the pop-up box is empty
Cause
The rejection comment is not coming from the box from the form but from the notification box after clicking on the button that sends the form back.
Resolution
Notification comment box should be configured with the following token: [[DOC_COMMENT]]
Keywords
team overview, signature comment, read comment, empty box, PM, performance form , KBA , LOD-SF-PM-FF , Form Features, RTE, Spell Check, Legal Scan, Print , LOD-SF-MTR-FF , Form Features, RTE, Spell Check, Legal Scan, Print , LOD-SF-PM-TO , Team Overview , How To
Product
Attachments
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