SAP Knowledge Base Article - Public

3461304 - Team Overview rejection comment is not visible in the pop-up box

Symptom

The comment provided in the signature comment box by the subject user on the form is not populating into the signature step "read comment" box in Team Overview section.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Performance Management

SAP SuccessFactors 360 Reviews

Reproducing the Issue

  1. Log into the instance
  2. Proxy with manager who has access to Team Overview
  3. Go to Performance Inbox
  4. Open Team Overview
  5. Go to that section and find a form on which a rejection comment has been provided by user
  6. Click on "read comment" 
  7. Face situation in which the pop-up box is empty 

Cause

The rejection comment is not coming from the box from the form but from the notification box after clicking on the button that sends the form back.

Resolution

Notification comment box should be configured with the following token: [[DOC_COMMENT]]

 

Keywords

team overview, signature comment, read comment, empty box, PM, performance form , KBA , LOD-SF-PM-FF , Form Features, RTE, Spell Check, Legal Scan, Print , LOD-SF-MTR-FF , Form Features, RTE, Spell Check, Legal Scan, Print , LOD-SF-PM-TO , Team Overview , How To

Product

SAP SuccessFactors Performance & Goals 2311 ; SAP SuccessFactors Performance & Goals 2405

Attachments

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