3461308 - Not able to login to SAP Analytics Cloud (SAC) using mobile application in android mobile.

• Login failed for the SAC while accessing from the mobile application in Android.
• Error : Failed to connect to SAP Analytics Cloud. Please login again.
  
  
  

SAP ANALYTICS CLOUD

FPA Version: 2024.2.16

1. Open the SAC in mobile application. 
2. Try to login in SAC. 

Notice the error 'Failed to connect to SAP Analytics Cloud. Please login again'.

Login is getting failed due to extra elements used in the SAC URL.

Remove '/sap/fpa/ui/app.html#/home.' extra elements from the SAC URL while logging in.

• https://userapps.support.sap.com/sap/support/knowledge/en/2842621
• https://community.sap.com/t5/technology-blogs-by-sap/sac-mobile-providing-right-information-to-the-right-person-at-the-right/ba-p/13421563
• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
• Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
• 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
• 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
• Search for SAP Analytics Cloud content using Google or Bing:
  • https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
  • https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
  • Note: Add relevant text or warning/error messages to the text search field to filter results.
• SAP Analytics Cloud Connection Guide
• Getting Started with SAP Analytics Cloud Expert Community page
• SAP Analytics Cloud Get More Help and SAP Support
• Need More Help? Contact Support or visit the solution finder today!

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