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3461318 - Login screen on mobile device without option to add credentials


Detected a site issue after OWNID implementation.

When enable developer tool and using any browser enabling the mobile emulation in the devtools the email filed in the login screen set is not active or it is disabled and therefore can't add email or password

The issue is facing only on the mobile devices (Android and Mobile).



  • SAP Customer Data Cloud
  • Mobile SDK


SAP Customer Data Cloud all versions


Gigya, CDC, UI builder, CSS, float element, UI on mobile device, mobile device, Android, iOS , KBA , CEC-PRO-CON , Admin Console (Settings, Administration, Queries / Reports) , Problem

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