SAP Knowledge Base Article - Public

3461384 - After Migration from Public to Private Cloud, the number of Licenses are Not Correct Displayed - SAP Analytics Cloud


Checking the number of licenses on System Overview from Administration tab, the number of Licenses return 0 or a number that is not correct.


  • SAP Analytics Cloud Version: 2024.2.21

Reproducing the Issue

  1. Open SAP Analytics Cloud Tenant;
  2. From Navigation Bar > Go to System > Overview;
  3. The Licenses Dashboard list 0 to all Licenses Type but the Correct number of "Activated Users".

Note: Checking the "Security > Users", the users are correct assigned on their licenses.


This issue is currently under investigation by Development.


Raise a ticket under LOD-ANA-LS providing all the details.

This issue is currently under investigation by Development.

See Also

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SAP Analytics Cloud 1.0