SAP Knowledge Base Article - Public

3461401 - Deducting Time Account Payout Balance Before Workflow Approval


The workflow is initiated, yet the deduction from the Time Account occurs before approval is granted.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Note: The initial balance for Vacation 2023 was 2. After initiating the workflow, the balance now displays as 1.


  • SAP SuccessFactors Employee Central - Time Off
  • SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Navigate to the 'Pay out Time' section.
  2. Within 'Pay out Time,' choose the Time Account you wish to use.
  3. Click on 'Create Payout Request.'
  4. Complete the form and submit it.
  5. Your request triggers the workflow process.
  6. Note: The balance in your chosen Time Account is deducted immediately, even before approval of the workflow.


This is an expected behavior, working as per system design.


To prevent overbooking, the time account payout request mirrors the procedure for managing absences.

See Also


time off, time account, account payout, payout, time account payout, time, deduction, approve, workflow , KBA , LOD-SF-EC-TIM-PYT , Payouts - Self Service, Admin, Termination , LOD-SF-EC-TIM , Time Off , Problem


SAP SuccessFactors HXM Core 2311


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