SAP Knowledge Base Article - Public

3461409 - Cannot hide the "-" in the rating scale when there's no label for the score - 360 Reviews

Symptom

Cannot hide the "-" in the rating scale when there's no label for the score.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors 360 Reviews

Reproducing the Issue

  1. In Admin Center > Rating Scales > open the affected rating scale, notice that some scores don't have labels.
  2. Go to a Performance form that uses this rating scale and notice that "-" is not shown when there's no label
  3. Go to a 360 Reviews form that uses this rating scale and notice that "-" is shown even though there's no label

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Cause

This is a Known Issue.

Resolution

The fix for this issue is planned to be deployed on 2H 2024 release (b2411).

For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.

Workaround

Currently, the workaround is to set label for all scores.

See Also

Keywords

MTR-9438, -, rating scale, 360, multi-rater, value, description
, KBA , LOD-SF-MTR-ADM , Admin Center, RBP, Permissions and Settings , Known Error

Product

SAP SuccessFactors Performance & Goals all versions