Symptom
Cannot hide the "-" in the rating scale when there's no label for the score.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors 360 Reviews
Reproducing the Issue
- In Admin Center > Rating Scales > open the affected rating scale, notice that some scores don't have labels.
- Go to a Performance form that uses this rating scale and notice that "-" is not shown when there's no label
- Go to a 360 Reviews form that uses this rating scale and notice that "-" is shown even though there's no label
Cause
This is a Known Issue.
Resolution
The fix for this issue is planned to be deployed on 2H 2024 release (b2411).
For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.
Workaround
Currently, the workaround is to set label for all scores.
See Also
- SAP SuccessFactors Product Release & Road Map Information
- SAP SuccessFactors Patches Knowledge Base
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
MTR-9438, -, rating scale, 360, multi-rater, value, description
Product
SAP SuccessFactors Performance & Goals all versions