SAP Knowledge Base Article - Preview

3461410 - Message dialog/prompt is blank and does not show any messages details

Symptom

When inserting a data source in Analysis for Office or when trying to change a variable in the variable screen, the prompt (or dialog) which comes up is blank and no actions can be carried out.
The same situation happens if an action cannot be performed in AO and an error message comes up, but the error message dialog is blank and no details can be seen.

See an example below:


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Environment

  • SAP Analysis for Microsoft Office
  • SAP Analysis for Microsoft Office, edition for SAP Analytics Cloud

    Product

    SAP Analysis for Microsoft Office all versions ; SAP Analysis for Microsoft Office, edition for SAP Analytics Cloud all versions

    Keywords

    message, dialog, prompt, blank, does not show, error, variable screen, missing, button, details , KBA , BI-RA-AO-XLA , Excel Addin , Problem

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