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SAP Knowledge Base Article - PreviewSymptom
We are getting an error message below when an user tries to open an item from search results in Backoffice:
| Access denied: component, , belongs to another desktop: [Desktop z_p78:/cockpit.zul] |
It comes only once when user do fresh Backoffice login after deleting cookies at google chrome browser. When user selects another item after getting error on first attempt, it's not possible to see the error message.
, belongs to another desktop" error when using Backoffice"> Read more...
Environment
SAP Commerce Cloud
Product
SAP Commerce Cloud 2211
Keywords
Backoffice, multiple, tabs, access, denied, clearing, session, component, CMS, belongs, another, desktop, cloud, ccv2, hybris , KBA , CEC-SCC-CDM-BO-FRW , Framework , Problem
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