Symptom
In step 4 of configuring custom IDP in SAC by following the steps in the SAC help guide Enable a Custom SAML Identity Provider, click the Verify Account button. The following error message pops up:
- "We were not able to verify your account. Check your login credential and try again"
The below error can be seen in web browser HAR trace:
- errorDetails: [{message: "uploadIdPMetadata failed with 500 status", bUIMessage: false, bWarning: false}]
-
- 0: {message: "uploadIdPMetadata failed with 500 status", bUIMessage: false, bWarning: false}
- bUIMessage: false
- bWarning: false
- message: "uploadIdPMetadata failed with 500 status"
- message: "uploadIdPMetadata failed with 500 status"
- stack: ""
- status: 500
- 0: {message: "uploadIdPMetadata failed with 500 status", bUIMessage: false, bWarning: false}
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Environment
- SAP Analytics Cloud (Enterprise)
Product
SAP Analytics Cloud all versions
Keywords
SAC, IDP, Verify Account, Custom. , KBA , LOD-ANA-AUT , SAC Authentication / Login , Problem
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