SAP Knowledge Base Article - Public

3461659 - Error F5747 occurs when clearing one-time supplier or customer open items

Symptom

Error message 'No alternative payer/payee defined' is raised when clearing one-time supplier or customer open items in app "Clear Outgoing Payments" or "Clear Incoming Payments".

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP S/4HANA Cloud

Resolution

For one-time supplier, select the checkbox "Payee in Document" (Indicator: Alternative Payee in Document Allowed).

  1. Open "Maintain Business Partner" app.
  2. Enter the Business Partner number.
  3. Select BP role 'Supplier (Fin.Accounting)'.
  4. Go to tab 'Vendor: General data'.
  5. Payment Transactions -> Payee in Document

For one-time customer, select the checkbox "Alt. Payer Allowed" (Indicator: Alternative Payee in Document Allowed).

  1. Open "Maintain Business Partner" app.
  2. Enter the Business Partner number.
  3. Select BP role 'Customer (Fin.Accounting)'.
  4. Go to tab 'Customer: General data'.
  5. Payment Transactions -> Alt. Payer Allowed

Keywords

Alternative Payer, Payee, One-time, CPD, Clear Outgoing Payments, Clear Incoming Payments, Payee in Document, Alt. Payer Allowed , KBA , FI-FIO-AP-TRA-2CL , Transaction Apps: Public Cloud , FI-FIO-AR-TRA-2CL , Transaction Apps: Public Cloud , Problem

Product

SAP S/4HANA Cloud all versions