Symptom
Error message 'No alternative payer/payee defined' is raised when clearing one-time supplier or customer open items in app "Clear Outgoing Payments" or "Clear Incoming Payments".
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP S/4HANA Cloud
Resolution
For one-time supplier, select the checkbox "Payee in Document" (Indicator: Alternative Payee in Document Allowed).
- Open "Maintain Business Partner" app.
- Enter the Business Partner number.
- Select BP role 'Supplier (Fin.Accounting)'.
- Go to tab 'Vendor: General data'.
- Payment Transactions -> Payee in Document
For one-time customer, select the checkbox "Alt. Payer Allowed" (Indicator: Alternative Payee in Document Allowed).
- Open "Maintain Business Partner" app.
- Enter the Business Partner number.
- Select BP role 'Customer (Fin.Accounting)'.
- Go to tab 'Customer: General data'.
- Payment Transactions -> Alt. Payer Allowed
Keywords
Alternative Payer, Payee, One-time, CPD, Clear Outgoing Payments, Clear Incoming Payments, Payee in Document, Alt. Payer Allowed , KBA , FI-FIO-AP-TRA-2CL , Transaction Apps: Public Cloud , FI-FIO-AR-TRA-2CL , Transaction Apps: Public Cloud , Problem