SAP Knowledge Base Article - Public

3461725 - Auto Delegation to secondary assignment not working correctly

Symptom

When selecting to delegate workflows to a users secondary assignment, the notifications are still sent to the Main assignment . The user needs to use the employment switcher to change to their main employment.

Sentback reason: State engineering ticket reference number in keyword which fixes this issue.

Environment

SAP SuccessFactors Employee Central 2311

Reproducing the Issue

  1. Select the "Delegate My Workflows" tile
  2. Set the start as today and the end date in the future
  3. Set the delegatee to a user's Secondary Employment
  4. Save the changes and proxy to the Secondary Employment of the delegatee
  5. There is no notification in the "For You Today" section for the workflow delegation
  6. Use the employment switcher to change to the users primary employment.
  7. See the notification in the "For You Today" section for the workflow delegation.

Resolution

This is a known issue which our engineering teams have created a fix for which will be deployed as part of the 2411 (2H 2024) release.

Keywords

concurrent, delegate, delegation, workflow, primary, secondary, main employment , KBA , LOD-SF-EC-WFL-DEL , Workflow Delegation , LOD-SF-EC-CON , Concurrent Employment , Problem

Product

SAP SuccessFactors Employee Central all versions