Symptom
When selecting to delegate workflows to a users secondary assignment, the notifications are still sent to the Main assignment . The user needs to use the employment switcher to change to their main employment.
Sentback reason: State engineering ticket reference number in keyword which fixes this issue.
Environment
SAP SuccessFactors Employee Central 2311
Reproducing the Issue
- Select the "Delegate My Workflows" tile
- Set the start as today and the end date in the future
- Set the delegatee to a user's Secondary Employment
- Save the changes and proxy to the Secondary Employment of the delegatee
- There is no notification in the "For You Today" section for the workflow delegation
- Use the employment switcher to change to the users primary employment.
- See the notification in the "For You Today" section for the workflow delegation.
Resolution
This is a known issue which our engineering teams have created a fix for which will be deployed as part of the 2411 (2H 2024) release.
Keywords
concurrent, delegate, delegation, workflow, primary, secondary, main employment , KBA , LOD-SF-EC-WFL-DEL , Workflow Delegation , LOD-SF-EC-CON , Concurrent Employment , Problem