SAP Knowledge Base Article - Public

3461843 - Schedule publication fails with error message 'Couldn't fetch artifact from story exporter service' in SAP Analytics Cloud (SAC).

Symptom

Schedule publication fails with error message 'Couldn't fetch artifact from story exporter service' in SAC.

Environment

  • SAP Analytics Cloud version 2024.2.18
  • Live connection

Reproducing the Issue

  1. Login to SAC.
  2. Open the story.
  3. Click on Schedule Publication under File.
  4. Set the details and click on Create.
  5. Notice schedule publication failed with error message: 'Couldn't fetch artifact from story exporter service'.

Note: When resaving the live connection, then schedule publication is successful.

 

Cause

This issue is under investigation by development team.

Resolution

This issue is under investigation by development team.

See Also

Keywords

schedule, SAC, story, live , KBA , LOD-ANA-SCH , SAC Story Scheduling and Publication , Problem

Product

SAP Analytics Cloud 1.0