Symptom
Schedule publication fails with error message 'Couldn't fetch artifact from story exporter service' in SAC.
Environment
- SAP Analytics Cloud version 2024.2.18
- Live connection
Reproducing the Issue
- Login to SAC.
- Open the story.
- Click on Schedule Publication under File.
- Set the details and click on Create.
- Notice schedule publication failed with error message: 'Couldn't fetch artifact from story exporter service'.
Note: When resaving the live connection, then schedule publication is successful.
Cause
This issue is under investigation by development team.
Resolution
This issue is under investigation by development team.
See Also
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
Keywords
schedule, SAC, story, live , KBA , LOD-ANA-SCH , SAC Story Scheduling and Publication , Problem
Product
SAP Analytics Cloud 1.0