SAP Knowledge Base Article - Public

3461902 - Error when completing new hire data review - Onboarding

Symptom

An error message is being raised when tries to submit New Hire Data Review with specific managers:

Error: The manager [manager id is shown] for user [user number is shown] does not exist or was not yet hired as of [hire date inserted]

Important note: Customer is using mini EC

Environment

SAP SuccessFactors Onboarding

Cause

Centralised Services source is enable to Onboarding but EC is not used in the instance

Resolution

Go to Onboarding General Settings > Turn the switch to 'Centralised Services' off considering that EC is not in use. 

Keywords

New, Hire, Data, Review, Manager,Id,Field, Manage, Business, Configuration, Error,Submitting, mini, EC , KBA , LOD-SF-OBX-NHR , Onboardee Data Review , Problem

Product

SAP SuccessFactors Onboarding all versions