SAP Knowledge Base Article - Public

3461988 - Work Experience doe not show data in Spotlight - Employee Central

Symptom

Even having Work Experience Portlet filled out, data is not available in Public Profile.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Employee Central
  • SAP SuccessFactors HCM

Reproducing the Issue

Check if test user has Work Experience information, then:

  1. Click on Account Navigation up-left screen (user photo)
  2. Select Public Profile
  3. Work Experience shows: "There's nothing to show yet. When there is, you'll see it here."

Cause

The Work Experience Mapping in Manage Data was not automatically created due to a Configuration Issue. 

Resolution

Please Review the Work Experience Mapping  in Manage Data, if not created please follow the steps in the following section of the guide:
Configuring People Profile - Configuring a Work Experience Card on Spotlight

If there are any configuration issues they will be highlighted via a validation error. 

See Also

Guide: Managing the Latest People Profile

Keywords

INC8070169, spotlight, There's nothing to show yet. When there is, you'll see it here., work experience, internal, inside, outside, release, public profile, employee central, employee profile, successfactors, SF, EC, EP, KI2405 , KBA , LOD-SF-EP-SPP , People Profile - Spotlight , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions

Attachments

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