Symptom
Some candidates have the picklist State field displaying as blank in their candidate profiles, and when checking about it in candidate history or generating an ad-hoc report, the field has the value set as "undefined".
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Check the affected candidate profile and see that the State field is empty
- Open this candidate history and you will see that the State field is set as "undefined" in audit
- Generate an ad-hoc report in Report Center for Recruiting V2 and you will see that the State field for this candidate is also set as "undefined"
Resolution
The cause of the issue has been identified and a fix will be deployed within next system release, 2H 2024.
Release dates can be found on SAP SuccessFactors Product Release & Road Map Information
Issue seems to be intermittent and does not occur to all candidates.
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Keywords
picklist, state, undefined, null, blank, empty, report, history, audit , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , LOD-SF-RCM-APP , Applicants and Job Applications , Bug Filed