3462080 - Attachment Icon in Shopping Cart Approval Task is Not Displayed

A shopping cart has an attachment and requires approval.

But when the approver is trying approving it, there is no attachment icon in the approval task.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

SAP Business ByDesign

1. Create a shopping cart with an attachment and send it for approval.
2. The approver goes to Home, Inbox to check the approval task.
3. Select the shopping cart approval task.
4. In the column of attachments, there is no icon showing that there is an attachment.

This is an expected system behavior.

The attachments column is for the approval task itself. If the approver add an attachment to the approval task, then there will be an icon displayed in that column. By clicking Actions->Add Attachments, an attachment can be added to the task.

Attachment in a shopping cart will not be displayed in the approval task.

KBA 3415707 - Shopping Cart Approver is Unable to View Attachments in the Approval Task Details 

Shopping Cart; Attachment; Approval , KBA , SRD-SRM-ESS , Employee Self-Service , AP-POP , Purchase Order Processing , Problem