SAP Knowledge Base Article - Public

3462171 - Error in report while using selection on field "Month (Logon Date)"


You notice an error while using selection in field "Month (Logon Date)" in the report based on User Logon Activity 


SAP Cloud for Customer

Reproducing the Issue

  • Go to Business Analytics
  • Search and Execute report based on "User Logon Activity" data source
  • Use the selection in the field "Month (Logon Date)"
  • Error is noticed on screen as
  • Technical error occurred: An exception occurred Internal error in OLAP processor occurred - restart your report!


With the selection used "Month (Logon Date)" it allows system to shows all the relevant dates from which year has been set up.
In most cases this 1910 as starting year and total entries being fetched is 6000+.
This is the reason it dumps and runs out of memory
1910 is by default set up in years.


Use selection in the field "Between Logon Date" to run the report 


KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , LOD-CRM-APM , Application & Performance Management , Problem


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