SAP Knowledge Base Article - Preview

3462177 - [My Inbox] Open Task button is not working after upgrade.

Symptom

You are using my Inbox app(version 100.39.3) and after upgrading to S/4HANA 2023 the open task button is not working anymore.

In the console you can see the following error:

datajs-dbg.js:1640 Uncaught TypeError: sap.ui.getCore(...).getConfiguration(...).getStatistics is not a function
    at constructor._getSapStatisticsParam (Component-preload.js:92:4409)
    at constructor._getSapURLParameters (Component-preload.js:92:3703)
    at constructor.fnValidateOpenTaskURLAndRedirect (Component-preload.js:92:2067)
    at c.openTaskUI (Component-preload.js:180:59095)
    at s (Component-preload.js:103:40066)
    at z._processSuccess (core-ext-light-2.js:271:41468)
    at d._processSuccess (Component-preload.js:118:742)
    at h (core-ext-light-2.js:271:33249)
    at u (core-ext-light-2.js:271:29196)
    at core-ext-light-2.js:271:72119


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Environment

SAP S/4HANA 2023

Product

SAP S/4HANA 2023

Keywords

Aufgabe öffnen, Open Task, My inbox, Inbox, Fiori , KBA , CA-INB-FIO , Fiori UI for My Inbox Application , Problem

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