Symptom
Emails not getting triggered for custom task using the (ONB) Custom Task Completion Trigger trigger
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Add a template with trigger : (ONB) Custom Task Completion Trigger.
- Once the custom task is completed the email is not triggered.
Cause
- The issue is because the custom task is not mandatory.
Resolution
- The custom task should be made mandatory.
- Once the task is mandatory, the email will be triggered.
Keywords
Custom Task, Custom Task Completion Trigger, Email, Task Email, Custom Task Completion, Email Services , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Bug Filed
Product
SAP SuccessFactors Onboarding 2405