SAP Knowledge Base Article - Public

3462271 - In Spotlight View, Edit Photo does not respect permissions and generates application error - 1H 2024

Symptom

  • Within new Spotlight view for latest People Profile, it’s possible for Employees to select the edit/remove icon via the Spotlight view despite only having ‘View’ permission. Upon saving the action an application error is received.
  • Once you click through to “Full Profile”, the legacy People Profile respects the permission.


"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

Environment

SAP Success Factors Employee Profile

Reproducing the Issue

  1. Log in to instance.
  2. Confirm ESS has view only permissions via Employee Data -> Photo: View.
  3. Proxy as any employee.
  4. Navigate to Public Profile -> Show Spotlight -> Edit photo icon is selectable-> click save action and receive application error "An application error occurred. Please try again later, or notify support if the issue keeps occurring."

5. Click to Full Profile -> No option to edit/remove photo.

Resolution

  • This is planned to be fixed via patch PTCH-43786(b2405p3) tentatively scheduled on 10th May 2024 in Preview Environments.
  • This KBA will be updated once the fix date is confirmed.

Keywords

KI2405, Employee Profile, Spotlight, An application error occurred. Please try again later, or notify support if the issue keeps occurring, edit photo, permission, public profile, EDU-19790, PTCH-43786 , KBA , LOD-SF-EP-SPP , People Profile - Spotlight , Known Error

Product

SAP SuccessFactors Employee Central all versions

Attachments

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