3462290 - Physical Inventory Attachment is Missing after Approval.

After approving a Count Task ID from the Physical Inventory > Monitoring > Work View, you notice there is no longer any way to view the attachments you have added.

SAP Business ByDesign.

1. Go to Physical Inventory Work Center.
2. Go to Monitoring >> Work View.
3. You will see a list of PI Count Tasks available.
4. Select the desired PI Count Task ID.
5. Click Actions >> Add Attachments.
6. Add an Attachment.
7. Click Save and Close.
8. Click Approve Count on the PI Count Task for which you have added the attachment.
9. You will notice you can no longer see that line in this View.
10. Navigate to the Physical Inventory Work Center select By PI Count Item View.
11. Search for the PI Count Task ID there.
12. You will see that it is in approved status.
13. However, you cannot find the attachment anywhere.

The current design restricts the visibility of attachments and notes solely to approvers during the approval process. Once approved, these attachments are not directly accessible to customers within the system within any View.

This is standard system behaviour.

Physical Inventory, Notes, Missing, Attachment, Count , KBA , AP-IP-INV , Inventory , How To