SAP Knowledge Base Article - Public

3462357 - When hovering over the job roles in career worksheet, all details are expanded automatically


In career worksheet's job roles, the Role details ('I' icon next to the role name) is automatically expanding all the details. When clicking on the arrow in any section, it doesn't collapse the section.


  • SAP SuccessFactors Career Development Planning
  • SAP SuccessFactors Job Profile Builder

Reproducing the Issue

  1. Login  to the 1H 2024 instance
  2. Go to "View My career worksheet"
  3. Click on the "I" icon next to a role under Job Roles section
  4. You can see the dropdown is not changing by clicking any of the arrows in the role details. It is automatically expanded.


This is a known issue.


The fix for this issue is planned to be deployed on 2H 2024 release (b2411).

For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.

See Also


SF, success factors, CDP, Role Readiness, Career Worksheet, current roles, job roles I'm considering, expand, all, role details, KI2405, release, WSM-26437, b2411, 2H 2024 , KBA , LOD-SF-CDP-CW , Career Worksheet , LOD-SF-TIH-JPB-ADM , Admin Center, Settings, Permissions , LOD-SF-CDP-FAM , Competencies, Behaviors, Families and Roles , Known Error


SAP SuccessFactors HCM Suite 2405 ; SAP SuccessFactors Succession & Development 2405