SAP Knowledge Base Article - Public

3462365 - Cannot branch to a question of type Attribute on Surveys

Symptom

You have created a Survey with a question of type Attribute, but cannot create a branch to this question.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Open a new Survey and go to the design tab
  2. Add at least one Multiple Choice question and one Attribute question
  3. Edit the Multiple Choice question
  4. Under Branch To, the question of type Attribute is not available

Cause

It is not possible to branch to a question of type Attribute. The Attribute question type is not designed to support branching because it's intended to gather more qualitative, descriptive data, rather than to guide the flow of the survey.

Resolution

This is the expected system behaviour.

Keywords

survey, survey branch, survey attribute question , KBA , LOD-LE-SUR-DEF , Survey definition = design time , Problem

Product

SAP Cloud for Customer core applications 2402