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SAP Knowledge Base Article - PreviewSymptom
When an Email is sent from a Case, the Email interaction is not immediately updated in Timeline Tab.
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Environment
SAP Sales Cloud and SAP Service Cloud Version 2
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0
Keywords
Load, Timeline, Refresh , KBA , CEC-CRM-TIM , Timeline for SAP Sales/Service Cloud , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , How To
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