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SAP Knowledge Base Article - PreviewSymptom
You notice that an Autoflow which was scheduled to send an email triggered successfully, however, the email was not sent and received by the recipient.
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Environment
SAP Service Cloud Version 2.
Product
SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions
Keywords
Autoflow, Email, Autoflow Email, Send Email, Email Channel, Channel, Object, General, Case, Not Sent, Emails, Scheduled, Scheduled Autoflow, SAP Service Cloud Version 2, V2, , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , CEC-CRM-AFL , Autoflow for SAP Sales/Service Cloud , How To
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