SAP Knowledge Base Article - Public

3462551 - Exception about Purchase Order or Third-Party Purchase Order Item reference

Symptom

You have a Supplier Invoice with reference to a Third-Party Purchase Order or Purchase Order, however when trying to post the document you see an error message saying:
"The item does not have a reference to a purchase order or third-party purchase order. Go to the exception and check whether the item should have a reference to order".

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Supplier Invoicing work center.
  2. Select Invoices and Credit Memos view.
  3. Search for the relevant document and open in.
  4. Navigate to Items tab.
  5. Click on Check.
  6. See the error message: "Item ABC: The item does not have a reference to a purchase order or third-party purchase order. Go to the exception and check whether the item should have a reference to order XYZ." (ABC represents the Item ID and XYZ represents the Purchase Order ID).
  7. Navigate to Exceptions tab.

See the message: The item does not have a reference to a purchase order or third-party purchase order. Go to the exception and check whether the item should have a reference to order XYZ. ; The item does not have a reference to a purchase order or third-party purchase order. Go to the exception and check whether the item should have a reference to order XYZ.

Cause

It seems like, the Purchase Order reference was not properly stored on the Invoice screen, hence the error message got triggered.
In these case a refresh of Purchase Order details on the Invoice screen is necessary.

Resolution

To correct this please follow the below steps:

  1. Go to the relevant Supplier Invoice.
  2. Click on Edit.
  3. Navigate to Items tab.
  4. Select the affected line item.
  5. Click on Remove.
  6. Select Add Row.
  7. Enter the Purchase Order ID and Purchase Order Item ID.
  8. Hit enter.
  9. Now system refresh the Purchase Order details.
  10. Click on check.

See that the Invoice is Ready for Posting.

Keywords

Supplier Invoice, Exception, Purchase Order, Third-Party Purchase Order , KBA , SRD-SRM-SI , Supplier Invoicing , How To

Product

SAP Business ByDesign all versions