Symptom
Workflows pending my approval are not showing in the My Request for Approval tab of the Redesigned View Pending Workflows introduced in the 1H 2024 Release:
WNV: ECT-225942 - Redesigned Experience of Viewing Pending Workflow Requests
Environment
- SAP SuccessFactors Employee Central
- SAP SuccessFactors HCM
Reproducing the Issue
- Take an action that generates Workflow
- Proxy as approver and review the Pending Workflow page.
Cause
This is expected behaviour based on the Redesigned Experience of Viewing Pending Workflow Requests.
Resolution
The new UI no longer lists requests waiting for the current user's approval, as these requests can be found at the home page To-Do Menu > Approve Requests > My Workflow Requests.
This is documented in the the following two pages:
- WNV: ECT-225942 - Redesigned Experience of Viewing Pending Workflow Requests
- Guide: Implementing and Managing Workflows - Using the Pending Workflows Page
Please note based on customer feedback our engineering team are adding a link on the the new UI to “Access requests awaiting my approval” to be introduced with the 2H 2024 Release (Enhancement Number: ECT-235608)
See Also
Guide:
Keywords