SAP Knowledge Base Article - Public

3462560 - Pending Workflows for my Approval not showing in the My Request for Approval tab of the Redesigned View Pending Workflows - Employee Central

Symptom

Workflows pending my approval are not showing in the My Request for Approval tab of the Redesigned View Pending Workflows introduced  in the 1H 2024 Release:
 WNV: ECT-225942 - Redesigned Experience of Viewing Pending Workflow Requests

Environment

  • SAP SuccessFactors Employee Central
  • SAP SuccessFactors HCM

Reproducing the Issue

  1. Take an action that generates Workflow
  2. Proxy as approver and review the Pending Workflow page.

Cause

This is expected behaviour based on the Redesigned Experience of Viewing Pending Workflow Requests.

Resolution

The new UI no longer lists requests waiting for the current user's approval, as these requests can be found at the home page To-Do Menu > Approve Requests > My Workflow Requests.

This is documented in the the following two pages:

Please note based on customer feedback our engineering team are adding a link on the the new UI to “Access requests awaiting my approval” to be introduced with the 1H 2024 Production Release:

See Also

Guide:

Keywords

INC8080129, workflow, trigger, pending workflow, page, approval, previous version, home page, release, employee central, employee profile, successfactors, SF, EC, EP, b2405, KI2405
, KBA , LOD-SF-EC-WFL-REQ , My Pending Requests, ToDo's & Mass Approvals , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC-POS-WFL , Position Workflows , LOD-SF-EC , Employee Central , LOD-SF-EC-WFL-RUT , Workflow Routing, Dynamic Roles & Groups , LOD-SF-EC-WFL-TOL , Admin Tools, Pending Req, Admin Alerts, Check Tool , LOD-SF-EC-TMS-WFL , Workflows and Alerts , Product Enhancement

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions