3462575 - Access Restriction with Multiple Roles

You have assigned 2 or more business roles to an user and want to understand how the access will be chosen.

• SAP Service Cloud v2
• SAP Sales Cloud v2

The precedence is given to Unrestricted. For example, if a user is having 2 roles where one view is unrestricted and the same view is restricted in another role, then the user will have unrestricted access. In other words, if one role blocks the write access and another role allows it, the more permissive role takes precedence.

Help documentation: Business Roles

Business Role, Conflict, Multiple, Access, Rights, Restriction, User , KBA , CEC-CRM-IAM , Identity and Access Management for SAP Sales/Service Cloud , How To