SAP Knowledge Base Article - Public

3462588 - Unable to find the communication scenario SAP_COM_0120

Symptom

Unable to find the communication scenario "SAP_COM_0120" in the system.

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Open the "Communication Arrangements" app
  2. Select New. The New Communication Arrangement dialog box is opened
  3. Select a Communication scenario
  4. SAP_COM_0120 is not shown in the list

Cause

Communication scenario SAP_COM_0120 is scope dependent and the corresponding scope item is not activated in the system.

Resolution

Please activate the scope item for SAP_COM_0120.

After activating the scope item (1Z6 OZ6), communication scenario SAP_COM_0120 can be shown in the list.

External Billing(1Z6)

External Billing(OZ6)

See Also

Communication Scenarios

Communication Management

Keywords

communication arrangement, SAP_COM_0120, scope item, communication scenario, 1Z6, OZ6 , KBA , SD-BIL-IV-2CL , Processing Billing Documents (Public Cloud) , Problem

Product

SAP S/4HANA Cloud all versions