SAP Knowledge Base Article - Public

3462588 - Unable to find the communication scenario "SAP_COM_0120" in the system

Symptom

Unable to find the communication scenario "SAP_COM_0120" in the system.

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Open the "Communication Arrangements" app.
  2. Select the "New" button. The "New Communication Arrangement" dialog box is opened.
  3. Click the "Value Help" button.
  4. "SAP_COM_0120" is not shown in the list.

Cause

Communication scenario "SAP_COM_0120" is scope dependent and the corresponding scope item is not activated in the system.

Resolution

The solution is activate the scope item for "SAP_COM_0120". After activating the scope item (1Z6, OZ6), communication scenario "SAP_COM_0120" can be shown in the list.

See Also

Communication Scenarios

Communication Management

External Billing(1Z6)

External Billing(OZ6)

Keywords

communication arrangement, SAP_COM_0120, scope item, communication scenario, 1Z6, OZ6 , KBA , SD-BIL-IV-2CL , Processing Billing Documents (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions