SAP Knowledge Base Article - Public

3462723 - Sending form via API sendToNextStep or on mobile fails - Performance Management

Symptom

When trying to send the form to next step via API sendToNextStep or when using mobile, encounters error constantly and can not proceed.

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Send the form to next step via API sendToNextStep;
  2. Receives error with error code COE0019, status 500.

Cause

This is a Known Issue.

Resolution

The fix for this issue is planned to be deployed with the patch b2405p2 (May 2, 2024). For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.

For production instances which are still in b2311, please wait for b2405 release in production instance (May 17-19, 2024).

Workaround

Please use "route form" tool on web.

See Also

Keywords

KI2311, PMU-22176, api, send form, sendToNextStep, COE0019, status 500, send form error, mobile, CapabilityIdentifier
, KBA , LOD-SF-PM-API , Webservices, OData APIs , Known Error

Product

SAP SuccessFactors Performance & Goals 2311