SAP Knowledge Base Article - Preview

3462727 - Upgraded BI version not appearing in the control panel

Symptom

  • While upgrading the BusinessObjects Platform, the installer may pause during the process of "Uncaching Deployment Units".
  • Although the inventory.txt and InstallManifest.sqlite confirm a successful upgrade, the upgraded BI version does not appear in the control panel. 
  • Base installation is also missing.


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x
  • Windows

Product

SAP BusinessObjects Business Intelligence platform 4.3

Keywords

uncaching, Deployment, Units, install, 4.3 , 4.2, control panel, rerun, setup.exe, setup.sh , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem

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