SAP Knowledge Base Article - Public

3462808 - Error "You do not have start authorization for R3TR IWSV API_XXXXX_SRV 0002, return code" while calling the API

Symptom

Getting the error "You do not have start authorization for R3TR IWSV API_XXXXXX_SRV 0002, return code" when attempting to call the "API_XXXXX_SRV" API. 

Environment

SAP S/4HANA Cloud Public Edition

Cause

The communication user lacks the necessary communication arrangement for handling outbound delivery processes. This could occur due to misconfiguration or incomplete setup of communication arrangements for outbound delivery

Can check the relevant communication scenario for API using SAP Business Accelerator Hub

Steps to follow:

  1. Login to SAP Business Accelerator Hub
  2. Search by API example: API_PRODUCTION_ORDER_2_SRV 
  3. Click on Production Order (Version 2)
  4. Under API Resources Click on Attributes and check for relevant Communication Scenario 

Resolution

To set up the communication arrangement for outbound delivery

  1. Create a communication arrangement with the relevant communication scenario.
  2. Assign the communication arrangement to the communication user.
  3. Make sure to use the assigned user when calling the API

See Also

How to Create a Communication Arrangement

How to Create Communication Users

Keywords

Communication Users, Communication Arrangement, Communication Scenario, SAP_COM, API, API, you do not have start authorization for R3TR IWSV, S4_PC, S4_1C , KBA , BC-SRV-APS-COM , Maintain Communication System and Arrangement , Problem

Product

SAP S/4HANA Cloud Public Edition all versions